1. what conditions can I return/ replace my product?

1. Wrong product delivered.
2. Damaged product delivered – Physical damage/ tampered product or packaging
3. missing products

2. Under what conditions return/ replacement requests will not be accepted?

1. Opened/ used/ altered products.
2. Original packaging (mono cartons, labels, etc.) missing.
3. The return/ replacement request is generated after 7 days from the date of delivery.
4. The damaged/ missing product is reported after 2 days from the date of delivery.